INVESTOR GRIEVANCE COMMITTEE

c) Share Transfer and Investors' Grievance Committee

Composition :  Share Transfer and Investors' Grievance Committee comprises of following three Directors:

Terms of Reference :

The Share Transfer and Investors’ Grievance Committee, inter alia, approves transfer of shares, issue of share certificates and deals with other related matters. The Committee also looks into redressal of shareholders’ / investors’ complaints to the extent they are unresolved. The Committee oversees performance of the Registrar and Transfer Agent and recommends measures for overall improvement in the quality of investor services.

Meetings:  The Share Transfer and Investors’ Grievance Committee generally meets once in a fortnight or month depending on the frequency of grievances / transfer / duplicate requests received from the Shareholders. In the financial year 2010-2011, the Committee met 13 times. The attendance of each Member at the said Meetings is stated below:

Compliance Officer:

Ms. Kunjan Trivedi, Company Secretary, is the Compliance Officer for complying with the requirements of SEBI Regulations and the Listing Agreement with the Stock Exchanges in India.

Investor Grievance Redressal

The Company addresses all complaints, suggestions and grievances expeditiously and replies have normally been sent / issued within 7-10 days, except in case of dispute over facts or other impediments. During the year under review, total nine investor’s complaints / requests were received. Break-up and the number of complaints / requests received under different category are given hereunder:

All the complaints / requests received, during the year under report, were resolved within time to the satisfaction of the investors / shareholders and no complaints were pending as on March 31, 2011 for more than 30 days.